Blakeview and surrounds · Saturday and Sunday appointments

Your tech wishes, granted.

Hi, I'm Nandika. I set up and fix computers, phones, printers, smart TVs and Wi-Fi. I can come to your place, or help you over a remote session. Patient, friendly and no jargon.

$80/hrAt your place $60/hrRemote help
Request a call back Message me on Facebook
  • Police checked
  • 20+ years in IT
  • Cash or card

Services

Two ways to get help

Not sure which one you need? Tell me the problem and I'll suggest the cheaper option.

At your place

$80 per hour

1 hour minimum, then charged per 30 minutes. No call-out fee in my local area.

  • Set up a new Windows computer or Apple Mac
  • Get you online with Wi-Fi or a network cable
  • Connect your printer, keyboard, mouse and monitors
  • Install Microsoft Office and internet security
  • Install any other software you'd like
  • Set up a new iPhone, Android phone or tablet
  • Set up a new printer
  • Connect your smart TV to Wi-Fi
  • Set up Netflix, Stan, Binge and other streaming apps on your TV
  • Home network and smart home setup
Book a home visit

Remote help

$60 per hour

30 minute minimum, then charged per 15 minutes. Works wherever you are, as long as your computer is online.

  • Install Microsoft Office and internet security
  • Install any software you need
  • Set up your email
  • Install printer software
  • Fix software problems and error messages
  • Back up your files, or move them to a new computer
  • Lessons on using your devices, apps and the internet
  • Windows and Mac updates, settings and problems
  • Speed up a slow computer and clear out junk
  • Find and remove viruses and malware
Book remote help

Who I help

Tech help for real people

Households

Wi-Fi, laptops, phones, printers and the TV, all working together.

Seniors

Patient, step-by-step help at your pace. Ask as many questions as you like.

Small offices

Computers, printers, email and backups, set up properly. Weekend visits mean no downtime.

Local people

Blakeview, Gawler, Elizabeth and nearby. A local person, not a call centre.

How it works

From problem to sorted in four steps

  1. 1

    Tell me what's wrong

    Fill in the short form or message me on Facebook, any day of the week.

  2. 2

    I call you back

    Usually within a day. We pick a Saturday or Sunday time, and I estimate how long it will take.

  3. 3

    I fix it and show you

    At your place or on a remote session. I explain what I did in plain English.

  4. 4

    Pay when it's done

    Cash or card, only for the time used.

Prices

Simple, honest prices

I'll give you a time estimate on the phone before we book, so there are no surprises.

At your place

$80 per hour

Minimum
1 hour
After that
Charged per 30 minutes
Call-out fee
None in my local area

Remote help

$60 per hour

Minimum
30 minutes
After that
Charged per 15 minutes
You need
A computer that can get online

Good to know

  • When: Saturdays and Sundays, by appointment
  • Payment: cash or card on the day. For remote help, I send a secure card payment link.
  • Tip: save up a few small jobs for one visit to make the most of the first hour

Service area

Local to Blakeview

Home visits with no call-out fee in these suburbs. Further away? Ask me about a visit, or get remote help wherever you are.

  • Blakeview
  • Craigmore
  • Smithfield
  • Munno Para
  • Andrews Farm
  • Davoren Park
  • Elizabeth
  • Hillbank
  • Uleybury
  • Gawler
  • Evanston
  • Angle Vale

About

Hi, I'm Nandika.

I've worked in IT for more than 20 years. I started gadgetgenie to help people around Blakeview get their technology working, without the stress, the jargon or the wait on hold.

I take my time, explain what I'm doing as I go, and make sure you're comfortable before I leave. No question is too small.

  • Police checked
  • 20+ years in IT
  • Local to Blakeview

Questions

Common questions

Do you work on weekdays?

My appointments are on Saturdays and Sundays. You can send a request any day of the week and I'll get back to you, usually within a day.

What if the job only takes 15 minutes?

Home visits have a 1 hour minimum, so it's worth saving up a few small jobs for the same visit. Remote help has a 30 minute minimum, which suits quick fixes.

Is remote help safe?

Yes. You install a trusted remote support app, read me a one-time code, and watch everything I do on your screen. You can end the session at any time. I only connect when you have booked me and asked me to.

Someone called saying they're from Microsoft. Was that you?

No. I will never call you out of the blue or ask to connect to your computer unless you've booked me. Microsoft, Telstra and banks don't do this either. If you get a call like that, hang up. If you're worried you've been scammed, get in touch and I'll help you check your computer.

What should I have ready?

The device, any new equipment (still in the box is fine), and your passwords: email, Apple ID or Google account, and Wi-Fi. Can't find a password? Don't worry, I can help you reset it.

Do you help businesses?

Yes. Small offices and home businesses: computers, printers, email, Wi-Fi and backups. Weekend visits mean your team isn't interrupted.

How do I pay?

Cash or card on the day. For remote help, I send you a secure card payment link after the session.

Book help

Let's get your tech sorted.

Fill in the form and I'll call you back, usually within a day. Appointments are on Saturdays and Sundays.

Message me on Facebook

Request a call back